TABLE OF CONTENTS

• What are cache and cookies?
• What are common issues caused by cache and cookies?
• How to clear cache and cookies?
  • Chrome
  • Firefox
  • Safari
  • Edge

What are cache and cookies?

A cache stores data from the website (such as text or images) to speed up the page loading process for future use.

A cookie is a small text file sent to a web browser, that was created by a website you visited, that is stored on your computer. These files store information like usernames and usernames to make the site more useful to you.

What are common issues caused by cache and cookies?

Your browser tends to save these files. Even if they are relatively small in size, they will accumulate over time. It could cause performance issues on your browser. 

Issues may include:

    -  Slow device performance

    -  Problems logging into Workspace/website

    -  Unusual Errors

How to clear cache and cookies?

1. Chrome

   Step 1: Open Google Chrome 

   Step 2: At the top right, locate and click More

   Step 3: More tools > Clear browsing data

   
   

   Step 4: Clear browsing data...

2. Firefox

   Step 1: Open Firefox

   Step 2: At the top right, Click the menu button  and select Settings.

   Step 3: Select Privacy & Security

   Step 4: Press Clear Data...

3. Safari

   Step 1: Open Safari

   Step 2: In the top bar, Locate and click Settings  

   Step 3: Privacy > Cookies and website data > Manage Website data

   Step 4: Remove or Remove All

4. Edge

   Step 1: Open Edge

   Step 2: At the top right, locate and click More 

   Step 3: Settings > Privacy & Security
   Step 4: Clearing Browsing Data > Clear browsing data now
   Step 5: Select "Cached images and files" and "Cookies and other site data" > Clear