How to reset your DocuSign password?

Modified on Wed, May 31, 2023 at 12:12 PM

TABLE OF CONTENTS


Step 1. - Go to DocuSign's website


  1. Load up your web browser of choice.
  2. Enter https://account.docusign.com/#/username into the search bar, press Enter
  3. Type in your email address in the black text box labeled Email 
  4. Press NEXT


Step 2. - Forgot Password


  1. On the this page, underneath the yellow log in box, click on the forgot password



  2. After clicking Forgot Password, leave the page open and go to your email inbox

  3. From here you should receive and email from DocuSign with a verification code

  4. Write down the Verification code



Step 3. - Verify Code


  1. Return to the Docusign page for resetting your password

  2. Enter your Verification Code in the text box

  3. Press Verify when done


Step 4. - Create a New Password


  1. Click on the enter new password text box, Type in new password

  2. Select a password recovery question underneath where it says Password Question

    1. Underneath the password question enter the answer to the question you selected
  3. Click on Save



Step 5. - Sign into DocuSign


  1. You should be redirected to sign-in again with the new password you just created.
  2. Enter your Email, Press NEXT
  3. Enter your new password, Press Log In
  4. You should now be able to get into your DocuSign Account




If you have any issue with any of these steps contact Tech support at tech.support@vanderbiltsecurities.com or Call at 631-845-5100



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