TABLE OF CONTENTS

• Downloading completed documents
• Downloading pending documents for wet signature
  • Uploading your signed document to DocuSign

Downloading completed documents

1. Log in to your DocuSign Account.
2. Open the completed document you want to save.
    

   Completed documents can be found in your Home page or under the Manage tab > Quick Views > Completed

   
   

3. You will see this menu at the top of the page, select the icon with the down arrow.

   
   

   
4. You will get the option to download as separate PDFs or combined PDFs:
   • Separate PDF: This will download the documents as the sender uploaded them. (For example, an envelope sent with two different documents will be downloaded as a ZIP file containing the two documents).
   • Combined PDF: This will combine all documents into a single PDF.
5. Choose where you would like to download them on your computer.
   
   

   Note: Documents larger than 5 MB will not be attached to the confirmation email after signing, you will have to download them using this method.

   
   

6. To Print: Click the printer icon then choose the printer that you would like to print to.

Downloading pending documents for wet signature

1. From the document you are signing, open the menu OTHER ACTIONS.

   
   

    
2. Click PRINT & SIGN.
   
   

   Note the following:
   > This option is only available if the sender enables it. If Print & Sign option is not available in the Other Actions menu, click FINISH LATER. Contact the sender and ask to resend the envelope with the Print & Sign option enabled.
   > If you see a dialog box called Print & Sign: Download Document, the document's sender doesn't allow return by fax.

Uploading your signed document to DocuSign

Note: the send had to allow documents be uploaded

If the sender allows user uploads you'll have two options available to return your signed document, Upload or Fax.

The following Print & Sign dialog box displays, letting you choose how you return the signed documents. 

• Upload: you download the documents, print them, complete them with pen on paper, scan them, then upload the scanned, signed documents to return them.
• Fax:you download the documents, print them, complete them with pen on paper, and return them to the sender by following faxing instructions you'll be provided.

  After choosing a return method, click CONTINUE.

If you have any issues with any of these steps contact Tech support at tech.support@vanderbiltsecurities.com or Call 631-845-5100